Lewu88 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data as a user of our platform.
All data transmitted between your device and lewu88 servers is protected by 128-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Lewu88 never sells, rents, or shares member personal data with advertisers or third parties for marketing purposes without the explicit consent of the member concerned.
You have the right to access, correct, or request deletion of your personal data at any time. lewu88 respects every member's privacy rights and processes requests promptly.
Members' personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous around-the-clock security monitoring.
Your data is used solely for the purposes clearly stated in this Privacy Policy — account management, transaction processing, and service improvements on the lewu88 platform.
Lewu88 clearly explains the types of cookies used, their purposes, and how you can easily manage your cookie preferences through your internet browser settings.
This Privacy Policy forms part of the lewu88 service agreement and is to be read alongside our Terms and Conditions. By using the lewu88 platform, you agree to the data collection and usage practices described in this document.
Lewu88 is an online casino platform operating at lewu88.net and is fully committed to protecting the privacy and personal data security of all members and users of our platform. This Privacy Policy is established to ensure you clearly understand how your personal information is handled by us.
We believe transparency is the foundation of trust. That is why we do not hide information in fine print or use confusing technical language. Everything related to how we manage your data is stated in plain language that all Malaysian users can understand.
This Privacy Policy applies to all your interactions with lewu88, including use of the lewu88.net website, the lewu88 mobile app, communications via email and live chat, and all financial transactions conducted through our platform.
Lewu88 only collects personal data that is strictly necessary to provide a complete, secure, and responsible service to our members. The following are the types of data collected:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, mobile number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | IP address, device type, login history, game history | Account security and platform improvements |
| Technical Data | Browser type, operating system, screen resolution | User experience optimization |
Data is collected through several methods, including account registration forms, direct interactions with the platform, financial transaction processing, communications with the customer support team, and automated tracking technologies such as cookies.
Lewu88 never collects personal data beyond what is operationally required by the platform. We follow the principle of data minimisation — only what is necessary, nothing more.
All personal data collected by lewu88 is used responsibly and limited to legitimate purposes only. The following are the primary purposes for which your data is used:
Lewu88 does not use your data to make automated decisions that negatively affect you without human intervention. Every case involving member rights is handled directly by our team.
Lewu88 understands that your privacy is a highly sensitive matter. We never sell or rent your personal data to anyone. However, in certain situations, your data may be shared with the following parties:
All third parties receiving lewu88 member data are required to comply with strict data protection standards and may only use such data for specified purposes. A binding confidentiality agreement is signed with every third-party partner.
Lewu88 does not share your personal data with marketing companies, data brokers, or any third party for advertising purposes without your explicit consent. If you receive any unsolicited communication claiming to be from lewu88, please report it to our support team.
The privacy and security of your personal data is lewu88's top priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorized access, loss, or accidental disclosure.
The technical security measures we implement include:
Your personal data is retained for as long as your account is active and for the period required by law following account closure — typically seven years for financial records in accordance with Malaysian compliance requirements. Once the retention period expires, your data will be securely deleted or anonymised.
Lewu88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the lewu88 platform.
As a lewu88 member, you hold certain rights regarding your personal data, which we fully respect. The following are the rights you are entitled to:
You may request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may request that we restrict the processing of your data in certain permitted circumstances.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To submit any request regarding your privacy rights, please contact our data protection team via email at [email protected]. We will process your request within 30 business days.
As a financially regulated platform, lewu88 is required to implement rigorous Know Your Customer (KYC) procedures. This process is in place to protect both you and the platform from fraud, money laundering, and the financing of illegal activities.
Documents that may be requested during the KYC process include:
All KYC documents submitted to lewu88 are handled with the highest level of confidentiality. They are only accessed by trained compliance staff and will never be shared with any third party unless required by law.
Completing KYC quickly allows you to enjoy higher withdrawal limits and faster transaction processing. The lewu88 KYC process is typically completed within 24 business hours upon receipt of complete documents.
Lewu88 takes the protection of children's and minors' privacy very seriously. Our platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 18.
If we discover or confirm that a person under the age of 18 has registered an account or provided us with personal data, we will take the following action immediately:
If you become aware that a minor has accessed the lewu88 platform, please notify us immediately via email at [email protected] so that prompt action can be taken.
Lewu88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technological developments.
When material changes are made to this Privacy Policy, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the lewu88 platform after any amendments take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the lewu88 data protection team is here to help.
You may reach us through the following channels:
We are committed to responding to all privacy enquiries within 3 business days and resolving official data requests within 30 business days as required by applicable data protection law.
To read other related policies, visit the Terms and Conditions and Responsible Gaming page. All policies are read together as a complete set of user agreements.
Join over 100,000 Malaysian members who trust lewu88 for a safe, fair, and enjoyable online casino experience.